Upgrade the UI with iOS 13

In WWDC 2019, Apple unveiled iOS 13 featuring Dark Mode, Apple Sign In, Performance Optimizations and more. From one of the keynotes, Modernizing Your UI for iOS 13, I picked three UI improvements that I thought were worth taking notes on. Although they are subtle changes, these incremental updates can get users to take and dismiss […]

The power of familiarity in Design: skeuomorphic triggers and personified machines

In 2007, right after Steve Jobs first revealed the iPhone in a presentation focusing on Apple’s intent to reinvent the phone, Jobs opened the conversation on the revolutionary user interface: The iPhone replaced the physical keyboards of every smartphone at the time with a full-screen interface maneuvered by a pointing device, the human finger. He […]

UX Case Study: Handling Offline for Impatient Users

I recently came across a blog post on inVision listing the most influential UI animations of all time (Inside Design by inVision). On the list, it starts out with a flashing cursor and a command-line interface from 1967, and includes AOL login screens from 1995, and the iMessage “is typing” chat bubbles. Many of the […]

Is the chatbot a hype of the past? What are the key takeaways?

Why did people get excited about chatbots? Facebook debuted its Messenger bot platform in April 2016, and Google announced its Google Assistant in May 2016. During this time, I was on the team that launched The Wall Street Journal bot, which partnered with Facebook, and I witnessed how people’s expectations got so inflated. Unlike regular […]

Extra-gamified: why are some apps so satisfying?

According to Statista, an average of 6,140 apps were released in Play Store everyday in the first quarter of 2018. Yet, 77% of users never returned to the app after 72 hours of installing it. What makes some apps stick so much better with users than others? Gamification and a psychology behind Tinder Gamification is, “the craft […]

Slack goes from kooky chat room to imperative corporate pipeline

Since email became the major communication channel in the 1990s, the centralized inbox where users can access all of their conversation history literally also became the work communication hub. Decades later, emails are much more populous and filled with spam and marketing newsletters; the centralized inbox has become a symbol of unproductivity. Slack, the workplace […]

Bookmarking the internet: How Pocket & Pinterest started and will survive

Just as Google search has made it easy for users to find the right content on the internet, Pocket and Pinterest are letting users organize this content based on their interests. Both of these companies’ missions are to boost the potential of the internet. While their products were enticing, almost romantic, as they came from […]

Inclusive Design: those ignored that we must design for

I recently attended a meetup event, “Special NYC Blend Event: Inclusive Design”, held at the Google Office in New York. There I heard a talk by Heather Cassano, Head of Product Design at Google about the premise of Inclusive Design and her approach to it. “Inclusive Design is a methodology… that enables and draws on […]

Data Visualization Infographics v.s. Products

I was fortunate to participate in a panel discussion concerning data science hosted by Toptal. As a designer, my contribution was to share examples on how data presentations can mislead one when presented as real facts, and how data visualization products require high sets of personalization. When data is used for presentations, designers and/or data […]